Question: We will be doing a show outdoors where there will be no control over Cell Phone use, and several Marine bands are in use. What problems could arise from the use of the RC4 System? Do I have to worry about any interference? Also, I am planning on using the...
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SupportReliable, feature-filled wireless DMX and dimming for lighting, props, costumes, and scenery.
What is the best rechargeable battery to use with a 4W LED?
Question: What is the best battery solution for a portable dimming situation? We are using a 4 watt LED lamp and need it to run for 10 minutes and have 4 hours of standby time. Thanks for your Help Andrew Answer: Hey Andrew, We must calculate the battery requirement...
Why are my lamps weak and blinking off and on?
Problem: When channel levels are brought up, the load (lamp, motor, etc.) operates for a brief moment then goes off. A second or so later, it comes back on. The problem appears cyclical or intermittent. Cause: When a lead-acid battery is measured with no load it reads...
Why are my fades not smooth? Why do the lamps blink in and out?
Problem: Fades are not smooth, channels intermittently black-out for a second or more. Cause 1 (most likely): The RC4 system depends on RF signals getting from the transmitter to the receivers. An antenna is under the top cover of each RC4 wireless deviceĀ -- one at...
How do I operate more than one RC4 system in close proximity?
Problem: You need to operate two or more RC4 systems in close proximity without interference. Solution: We've taken care of part of this problem for you at the factory. Ā Every user is issued their own set of unique digital IDs. Ā Nobody else has your IDs. Ā If you set...
What if another RC4 system is operating nearby?
Problem: You only have one RC4 system but you suspect there might be another one operating nearby. Solution: If you are using anRC4Magic system, this is not a problem. Ā Every system uses a unique System ID. Ā other systems operating nearby will be using their own ID....
How new is the RC4? If I buy this will I be the guinea pig?
We've been designing wireless dimming since 1991 and have provided systems to Disney, Cirque du Soleil, and many others. RC4Magic was introduced to select beta testers in 2006 and released for open sale -- fully debugged -- in 2007. Ā The improved RC4Magic Series 2...
Does the RC4 have ethernet ports? Is it an ACN device?
RC4Magic does not provide ACN support, and we have not provided an RJ-45 connector for DMX over CAT-5. Our electronics currently meet DMX-512/1990 (4uSec), and are DMX-512A ready, via standard 5-pin XLR connections. In the future we will be adding Remote Device...
What radio frequency does the RC4 use? What about interference with wireless mics, intercoms, etc.?
RC4Magic Wireless DMX and Dimming employs low-power direct sequence spread-spectrum (DSSS) digital RF in the 2.4GHz ISM (Industrial/Scientific/Medical) band.Ā One RC4Magic system consumes 1/15th of the available spectrum in that band.Ā (Compare this with a WiFi...
What is the reliable range of the RC4 system?
RC4Magic works well through more than half the typical USITT Stage Expo tradeshow floor. We run careful tests every year, and performance is always great. Ā In this case, we have our DMXio transmitter sitting on our display table. Ā It is NOT elevated above people and...