All-new RC4 Commander is available for both Mac and PC!

The current version supports RC4Magic Series 2 and Series 3, RC4Magic-900, and RC5 EASS systems.

You MUST request an encrypted RC4 System ID file to use RC4 Commander. The file format is NOT the same as used with our older RC4MagicPC software.

Please request your ID file here, and select the first Ticket Type (Request System ID for RC4 Commander).

Treat your ID file carefully — it is the key to your worldwide RC4 system security.

Obtain the RC4 Commander Configuration Software. Follow the steps outlined for the program download on that page.

Below are quick steps to help get you set up to using the RC4 Commander.

NOTE: You’ll need to unzip the System ID file you receive. Save on your desktop for quick access later.
You will need an RC4Magic 2.4GHz USB XStick Configuration Dongle or an RC4 Series 3 CodeLoader Cable along with a secondary unit. (Note: ensure your secondary unit is in “Dongle Mode”)

NOTE: if you are having a problem seeing the dongle at this point, try installing the driver from this page for your system then reconnect the dongle device you’re using: https://www.ftdichip.com/Drivers/VCP.htm It should show up after that.

Reference this video for step-by-step instruction or follow the guide below.
Note: Video was made before the advent of Commander 3.x, but steps still apply.

Instructions:

1. If you are using RC4 Commander software for the first time, make sure to have your private System ID file saved to your computer and accessible for use. We recommend saving to desktop for ease of use.
2. Device Connection – You can use an RC4 Series 2 Dongle (not currently for sale) OR RC4Magic 2.4GHz USB XStick Configuration Dongle OR RC4 Series 3 CodeLoader Cable with a Series 3 device for this step. is step. (To put your DMXio into the appropriate mode for this step, once power is applied, push button ID3/Public. The light sequence will reverse.) Click “Next”.
3. Open the Commander program and select “Run Setup Wizard” to proceed.
   1. Note: After this first setup, you can select “Use Saved Configuration” which will always contain your ID file and have it ready for use.
4. Serial Port Selection – Select the available COM Port that denotes a dongle or dongle-mode device and click “Next”
5. Select an RC4 System ID –  Click “Load ID File” and locate the System ID file saved to your computer. After selection, the System IDs will populate the dropdown menu and will auto select ID0. This can be changed by simply selecting another ID from the dropdown menu.
   1. If you do not know what ID your gear is set to, we suggest manually setting your device to Public (refer to your device’s QuickStart guide for directions) and selecting “999 – Public ID” from the dropdown menu on Commander before proceeding.
6. Click “Next” and the Commander program will open. Once a device is applied to power and set to the same ID you selected during setup, it will appear in this window.

Tip: There is no “Save” button, but all device options changed in Commander will be remembered by the device each time it is powered up.

One great new feature in RC4 Commander is that you can set each device to a unique Unit Number. You must do this step separately for each device, making sure no more than one is powered up and read by Commander at a time.
When you’ve got them all assigned to your desired Unit Numbers, you may plug them all in & they’ll populate the column on the left in descending order (1, 2, 3, etc…)
From there, you can select an item in the left hand column and make changes without time to power up & down..

NOTE: if you are having a problem, try installing the driver from this page for your system then reconnect the dongle device you’re using: https://www.ftdichip.com/Drivers/VCP.htm

It should show up after that.

If further assistance is required, please send a message to tech support@rc4wireless.com.