RC4Magic 2.4GHz is NOT recommended for new designs and new projects.
We will continue to support our existing RC4Magic 2.4GHz users with a limited stockpile of components we have set aside.
If you are a new user looking for a great new system, we still have the best, and we’ve got your back!
For worldwide use in the 2.4GHz band, use RC4 LumenDim devices.
If you are in the USA, Canada, Australia, or New Zealand, use RC4Magic-900 for 4x the range of any 2.4GHz system from any manufacturer.
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We decided to discontinue RC4Magic 2.4GHz for *new* customers, to ensure that we’ll have parts on hand to fill future orders from existing customers for quite a long time — especially when only existing users have access.
At the moment, there is no cause for concern — you have full warranty support for anything recently purchased, and non-warranty bench support remains in place for all Series 3 devices released since 2013. We also do our best to support Series 2 (from before 2013) to the best of our ability, limited only by availability of some components.
In short: there are still plenty of good serviceable years left for all your RC4Magic 2.4GHz equipment.
That said, we do recommend transitioning to RC4Magic-900 over time*. You can operate both systems together without any kind of interference. The 900MHz system delivers 4x the range of 2.4GHz, which is especially useful for props out in the house, or displays in the lobby or foyer of your facility.
This does require purchasing a new DMXio for 900MHz transmission. From there, adding new devices to your RC4Magic-900 system is now less expensive than adding to your current 2.4GHz system, so there is also a financial incentive and benefit to making the transition. But again — there is no need to rush or panic.
* RC4Magic-900SX system can be used in the USA, Canada, Australia and New Zealand.